Responsible Betting

On 09bb Responsible Gaming
Our Commitment

Betting isn't just about winning or losing — it's entertainment. Playing within safe limits, keeping it enjoyable, and looking after yourself is what responsible betting is really about.

18+ Age Restriction
24/7 Support
100% Voluntary Limits
Instant Account Break

What does responsible gaming mean?

09bb believes betting is entertainment — not a source of income. Responsible gaming means placing bets within your means, for the enjoyment of it, and by your own rules — driven by the fun of the game, not fear of losing or chasing wins.

Millions of people in Bangladesh are passionate about sports. Whether it's cricket or football, betting alongside supporting your favourite team has become a common part of the experience. But it only stays enjoyable when it stays in control.

All responsible gambling tools and support at 09bb are completely free. Keeping you safe is our top priority.

09bb is strictly for users aged 18 and above. Accounts belonging to minors are closed immediately.

Signs of Healthy Betting Habits

  • Bet within a set budget
  • Stay Calm Even When You Lose
  • View Betting as Entertainment
  • Spend time with family and friends
  • Withdraw your winnings regularly
  • Take a break after a set period of time

Warning Signs

  • Chasing losses with repeated bets
  • Borrowing money to bet
  • Time being taken away from family or work
  • Hiding Your Betting
  • Increasing Emotional Distress
Protection Tools

09bb's Responsible Betting Tools

Stay in control of your betting — our tools are completely free and available whenever you need them.

Setting a Deposit Limit

Set a daily, weekly, or monthly cap on deposits. Once set, the limit applies immediately. Any increase takes effect after 24 hours.

Session Time Limit

Decide in advance how long you'll bet each day. Once your session time runs out, betting stops automatically — a simple way to prevent spending too long on the platform.

Cooling-Off Period

Need a short break? Set a cooling-off period from 1 day up to 6 weeks. Betting will be completely suspended during this time, but your account will remain active.

Self-Exclusion

If you feel you need a longer break, activate self-exclusion for a period of 3 months to 5 years. No betting activity will be possible on your account during this time.

Loss Limit

Betting will stop automatically once your losses reach a set amount — an effective way to keep financial risk under control.

Reality Check

A pop-up will appear every 30, 60, or 90 minutes showing a summary of your session time and transactions. Stay aware of your playing habits.

How to Set It Up

Steps to Set a Limit

Set your betting limits in just a few steps. No hassle, no complications.

1

Log In to Your Account

Log in to your 09bb account with your username and password.

2

Open Account Settings

Click the profile icon and go to the "Responsible Gaming" section.

3

Choose Your Preferred Tool

Deposit limit, session limit, or self-exclusion — pick whichever works for you.

4

Set Amount & Duration

Enter your preferred limit and choose a duration that works for you.

5

Confirm

Limits take effect immediately after submission. You'll also receive a confirmation email.

Limit Type

How Each Limit Works

Limit Type Active Change
Lowering Your Deposit Limit Instant At Any Time
Increasing Deposit Limit After 24 hours After the cooling period ends
Session Time Limit Instant From the next session
Loss Limit Instant After 7 days
Cooling-Off Instant After the set period
Self-Exclusion Instant Expiry + Request

Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is by design, to give you the strongest level of protection.

Check for Yourself

Am I at Risk? — Self-Assessment

Answer the following questions honestly. If you answer "Yes" to more than 3, please reach out to our support team.

1

Do you place multiple bets in the same day trying to win back what you've lost?

2

Have you ever borrowed money from family or friends to fund your betting?

3

Are you hiding your betting activity from your family?

4

Do thoughts of betting come to mind while you're working or studying?

5

Do you feel uncomfortable or irritable when trying to cut back or stop betting?

6

Have you ever used money meant for essential expenses on betting?

7

Do you feel very distressed or anxious after a betting loss?

If you recognize yourself in the questions above, get help today. Email support@09bb.ws or activate self-exclusion directly from your account.

Risk Level

Betting Behaviour Risk Levels

Understand where your betting behaviour stands and take the right steps from there.

Safe Zone

Staying within budget, not feeling crushed by losses, keeping family and work unaffected — betting at this level is perfectly healthy entertainment.

Caution Level

Occasionally going over budget or trying to chase losses? Set a deposit limit and loss limit right now. Take action before it gets worse.

High Risk Level

Betting is getting out of control and affecting your family and work. Activate self-exclusion now and seek professional support.

FAQ

Responsible Gambling FAQs

Simple answers to the most frequently asked questions.

No — activating self-exclusion keeps your balance completely safe. Once the period ends and you request reactivation, you can withdraw as normal.

Yes, reducing your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour cooling period to prevent impulsive decisions.

Not directly, but you can nominate a trusted family member who can contact our support team on your behalf. Reach out to support@09bb.ws to find out more.

Cooling-Off is a short break of 1 day to 6 weeks, after which your account reactivates automatically. Self-Exclusion is a longer break of 3 months to 5 years, requiring a separate request to reactivate once the period ends.

09bb's support team is available 24/7. Email support@09bb.ws or activate self-exclusion directly from your account. Consulting a local mental health professional is also strongly encouraged.

No, 09bb strictly enforces an 18+ policy. Age is verified at registration and identity is confirmed through the KYC process. Any suspicious account is suspended immediately.
Safe Betting

Play Responsibly, Enjoy Every Moment

Betting on 09bb is about more than winning — it's entertainment, excitement, and staying in control. Sign up today and enjoy Sports Betting within safe limits.

18+ · Bet Responsibly · Limits are free to set

বাংলা